Our commitments,and what we do if we don’t keep them.
We clean homes in Philadelphia with a fixed team. Below is, in writing, what we promise and the exact remedy when something falls short. No fine print.
We arrive within the agreed window.
At booking, a one-hour window is set. The team arrives within that window. If traffic or a previous job delays us, we let you know before the window ends, not after.
- Window60 minutes, confirmed the day before.
- NoticeA text message as soon as we know we’re running late.
- If we’re lateMore than 30 minutes with no notice: 25% off that cleaning.
The same people, every visit.
Your home is cleaned by the same assigned team. They learn where everything goes, which surfaces need care, and what you’d rather they not touch. That isn’t something you get from rotating staff.
If someone on the team gets sick or stops working with us, we tell you before the visit, and whoever steps in comes with someone who already knows your home.
- TeamTwo fixed people, named, assigned to your home.
- ChangesNotified in advance, never the same day without explanation.
- ProductsWe bring our own; we use yours if you ask us to.
If something is missed, we come back.
No one cleans perfectly every time. What we can guarantee is the response. These are the three written remedies, and they apply without argument.
We return within 48 hours
Let us know within 24 hours of the visit. We’ll come back to that room or surface at no charge, at a time that works for you.
You’re not charged for what wasn’t done
If a task from the agreed list wasn’t completed, it’s deducted from that visit’s bill. You shouldn’t have to ask twice.
What we break, we pay for
We’re insured. If we damage something, we tell you first — before you notice — and we replace or repair it.
The standard, in photos.
This is what a home looks like when handed over under these clauses. It’s the level you can measure us against.
What it costs, against the market.
Philadelphia cleaning services are typically priced by the size and condition of the home. Below is where we sit against the usual range for each type of visit, so the number is in front of you before you book, not sprung on you after.
- Standard cleaningMarket: $120–$180 per visit · Us: around $130 for a typical 2–3 bedroom home.
- Deep cleaningMarket: $200–$350 per visit · Us: around $240, recommended for a first visit.
- Move-in / move-outMarket: $250–$400 per visit · Us: around $280, empty home, inside cabinets and appliances included.
- Recurring (biweekly)Market: $100–$150 per visit · Us: around $110, same fixed team each visit.
These are typical Philadelphia-area ranges for comparable homes. Your exact price is confirmed before the visit, based on size and condition — never changed after the fact.
This is signed,on my end.
If any of this isn’t kept, this number is mine.