Home Cleaning
I clean about twelve homes a week in Frederick, by myself.
Here is what I promise, and what I do when I fall short. No crew rotates through your house. No manager to escalate to. The person who cleans your kitchen is the person who wrote this page, and the person who answers when you call.
What a standard clean covers, room by room.
Kitchen
- Counters and backsplash
- Sink scrubbed and dried
- Cabinet fronts wiped
- Exterior of appliances
- Stovetop degreased
- Floor mopped by hand at edges
Bathrooms
- Toilet, base and behind
- Shower glass squeegeed clear
- Tile and grout lines
- Vanity, mirror, fixtures
- Towels refolded
- Floor mopped
Bedrooms & living
- Beds made or linens changed
- All flat surfaces dusted
- Baseboards and sills
- Under reachable furniture
- Vacuumed, including edges
- Trash emptied and relined
Every visit
- Light switches and handles
- Interior door glass
- Stairs and hallways
- Entry mat shaken out
- A walk-through before I lock up
What is not included unless you ask: inside the oven, inside the fridge, interior windows above reach, laundry, and dishes left in the sink. I will quote those separately rather than rush them into the same hours.
The five things I hold myself to.
I arrive inside the hour I gave you.
You get a one-hour window, not a four-hour one. If traffic or a previous house runs long, you hear from me before the window closes, not after.
The same person cleans your home every time.
Me. I learn where your things live and how you like them left. Nothing is subcontracted and no one else has your key or your code.
I finish the list before I finish the clock.
The room-by-room list above is the standard, not the ideal. If a house needs longer than I quoted, I stay and I do not bill the difference on the first visit.
I tell you what I broke or could not do.
Anything chipped, stained or stuck gets a note before I leave. You will never discover it yourself a day later.
The price I quote is the price you pay.
Quoted after I have seen the home, held flat for the schedule we agree, and never raised without four weeks' notice in writing.
When I miss one, this is what happens.
- If I am late
- I call you first, and the visit is discounted by a quarter. You do not have to ask for it.
- If a room is missed
- I come back and redo it within 48 hours, at no charge, without a discussion about whether it counts.
- If I break something
- I replace it or pay for it. I carry insurance for the things worth more than that.
- If I cancel on you
- Your next clean is free. Illness happens, but the cost of it should be mine, not yours.
Rooms as I leave them.
Shower glass gets squeegeed dry, not just rinsed. Beds get pulled tight at the corners. Vacuum lines are left running the same direction. These are the details I would want in my own house, so they are the ones I check last.
If a clean is wrong, I fix it in 48 hours.
No charge, no argument, no form to fill in. Tell me what was wrong and I book the return before we hang up. That is the whole guarantee, and it is why I only take on as many homes as I can personally stand behind.
Frederick, Maryland and the surrounding towns
Weekly, biweekly and monthly schedules.